Services
At SUN Business Solutions, we assist you in realizing your business goals, not just a nice looking technology solution. We offer a range of value added services, beyond just the IT services in enhancing and realizing your strategic plans. SUN BS service offerings are well directed to provide value addition to your Organization.
Our primary focus will always be the betterment of our client’s business. We strive to achieve their goals as though they‘re our own. We have always looked upon our customers as partners in progress. We believe that we grow with each other one helping the other in a symbiotic relationship.
The Indian landscape is diverse as is our work; we are a franchise dedicated to provide support and assistance in
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Design & Implementation of CRM
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Design & integration IVR solutions
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Automated reports & composition
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Process Optimization
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Knowledge Management
Our primary strengths lie in our ability to provide customised digitization in all of the above processes. Our primary assets are our infrastructure; we have a huge presence in Chennai, Mysore, Trichy and Delhi. Our headquarters is an enormous facility, with state of the art equipment including an MCR. Our claim in today’s business landscape is substantial.
Our team is skilled at designing, developing, implementing and evaluating for clients who require work done in customer relation management (CRM).They carry out a tried and tested method that involves training and improvement of job alacrity. Our CRM is strategy is one that incorporates the best practices including Business Process Analysis, preparation of the production environment and customisation depending on the client’s target niche.
We have encapsulated in us a group of professionals capable of programming and integrating IVRs into their clientele’s systems. We are most dedicated to your cause, it will reduce your operational costs and improve average call time at call centres. The primary benefits of this system are imbedded in our ability, to customise the IVRs to suit the requirements of each and every application of our customers.
We use mathematical, computing and analytical methods to find any and all inefficiency in the process. We use all these tools to determine the inefficiencies in a system and find suitable ways in which we can combat these problems. This practise is called process optimisation; it is one we are very efficient at.