Reseller Buzz

The rBuzz is a software designed and pioneered by the minds at SUN Business Solutions. It encompasses every aspect of Business Process Outsourcing, conceivably imaginable. There is next to nothing that this godsend cannot handle. It possesses state of the art programming and is equally enabled by the similar hardware.

A CRM is quintessential to the working of any sizeable organisation. The rBuzz integrates the functioning of the CRM with its own working. It helps the benefactor reap rich rewards in the form of better customer client relationships. It provides an able platform for customer acquisition, customer service, changes to existing services and also amendment of subscriptions. Currently, the software has enabled the management necessities of about 80,000 active users. As a direct result of the use of this software in preference to conventional methods, there has been a 22% increase in the revenue.

A great example that offers testimony to the sheer efficiency of this software is the dual integration with TATA. It has played a dominant role in the reduction of their response time. The software is a statistical monster and handles over 2000 transactions every minute. The rBuzz is intricately and innately linked with the functioning of the Oracle Billing and Revenue Management system. It is closely related to all the activities in the telecom industry, it is a key factor in automation that is changing the very fibre of the world we now inhabit.

The impact that the rBuzz has is enormous it is not limited to only the boardroom but it plays a vital role in the automation of field service operations. As expected, it undoubtedly significant in the operation of IVR, an automated call service. It is used in diverse modes of access which includes SMS, the internet and mobile apps.

The brilliance of this software can truly be appreciated when a prospective users realises the placid simplicity of use. It is one of the very few softwares that has so very many capabilities built into one single all-encompassing portal. In addition to all these features it also supports ticket booking services.

There is but one single portal, all the guns under one single roof. With the click of a finger a person can access and monitor the numerous services that this software can handle, from anywhere in the world.

Being part of SUN Business Solutions will lend an extensive array of options, that broaden the scope and depth of a business. In addition to our own software suites and the rBuzz, we have the ability to change and build on the pre-existing software to make it better or to tailor it for the purposes of one of our business partners.